Care
How we care for you and your brand
Hookmill touches something personal: your brand's voice and image. Here is exactly what that means in practice, in plain language.
Your brand assets are yours
Every brand kit and every concept you generate can be exported at any time. Delete a brand kit and its concepts are gone from our systems, not archived somewhere you cannot see.
Truthful ads by default
Generated concepts only claim what you tell us is true about your product. No invented statistics, no fabricated testimonials, no borrowed superlatives, and platform ad policies are respected.
Built to be usable by everyone
We aim for AA contrast across the product, honor reduced-motion preferences, and keep every control reachable and labeled for keyboard and screen reader use. If something falls short, tell us and we will fix it.
Keyboard first, not keyboard eventually
Forms, menus, and the concept generator are built to work without a mouse from day one, not patched in afterward.
Support
A person answers, not a bot
Write to help@gethookmill.com
Support tickets are answered within one business day, usually faster, by someone who can actually fix the thing. Open a ticket any time from the help center.
For the technical detail behind these commitments, read how your data is handled and our security practices.
Make a week of ads before your coffee gets cold
The free plan generates three full concepts a month: on-brand visual, hook, primary text, and headline, sized for every platform. No card, no watermark on the ideas.